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donna: lowell melser joins us live from outside amazon. you got a tour? lowell: this is a real tree. i from the got to find out

car hire baltimore, where my deodorant comes from when i order it through amazon. -- i finally got to

find out. where we are standing is where the g.m. facility used to be. they employed 7000 people. in 2005, the last employees went away. 10 years later, amazon is here. 3000 jobs, and that number is

expected to grow. while it's weird to see the current pullback on how amazon ships your babies diapers, it really is an impressive sight. tuesday amazon's baltimore for foam at center had its grand

opening, and it is now operating at full capacity -- mayor stephanie rawlings-blake was one of the top brass who along with the media got a peek inside. mayor rawlings like: it makes a difference for those individuals able to make a way for their

families. it makes a way for business. when you open something like amazon, there are ripple effects. lowell the center first began operating in march while still under construction.

now it has more than 3000, with more on the horizon. amazon has provided my constituents an opportunity to work for fast-growing, exciting companies that has invested in the city we all love. lowell: how does the place work? items arrive in this receiving

area and they and then separated and taken away by robots. by the way, these state-of-the-art robots can haul 750 pounds. when an item is needed, the robot brings it back and it is loaded by a worker. then it is packaged and sorted

for delivery. more than 3000 people work here at the for foam and robots actually do most of the work. they kind of have to when you're dealing with hundreds of packages every hour. the more than 1 million square-foot facility is here

thanks to tax incentives from the city and state and will remain in place as long as amazon continues to keep people employed. now, while the tour was exciting, there was one disappointment.

amazon would not let us talk to any of the employees who actually work here to get a sense of what it is like to work in these conditions, what has done for their lives. they told us it was company policy. the mayor's office nor amazon --

or amazon were not able to tell us how many of those 3000 workers actually come from